This is where we will consult with you to understand what you need and how we can help you achieve those dreams. We recommend coming prepared with a simple idea that we can work from to make the process as easy to follow as possible. The clearer the idea, the easier it is for us to follow your lead. This could be an EDI-related or curriculum challenge, or a need for specialised training and facilitation. 

We will then conduct a needs assessment for your organisation, where we look at what’s going on and how we can help. We will need transparency here to be as helpful as possible. We work with you to understand your existing materials, goals, policies, and materials and consider the root causes of student need within your organisation.

Based upon our discussion with you and your team, we deliver a detailed proposal which outlines the scope of the work we will carry out, clear deliverables, project timeline, and the fixed fee. 

For more information, we recommend you consult our guide on how to effectively get the most out of your consultation. 

Step 2: Strategy and co-creation 

You have officially completed the discovery stage, and we know what we need from you. Great! We delve into the bespoke work and combine our expertise to effectively deliver our best work using the most up-to-date advice possible. 

We then develop the materials. Our work is informed by active roles, ensuring our solutions are active, timely, and relevant to your organisation. We then review these and provide close communication, key milestones for your team to review drafts and provide feedback, ensuring the final project aligns perfectly with your institutional capacity. 

Step 3: Delivery and implementation